Privacy Policy
Welcome to the official website of CHIFUYOU (hereinafter referred to as “CHIFUYOU”). We attach great importance to the protection of your personal information and privacy, and this Privacy Policy is designed to clearly and transparently explain to you how we collect, use, store, and protect your personal information, as well as your rights with respect to your personal information. Please read and fully understand the entire contents of this Privacy Policy before you visit and use this website. Once you visit and use this website, you are deemed to have agreed to all the agreements in this Privacy Policy. If you do not agree with this privacy policy, please do not access or use this website.
I. Scope of Application
This Privacy Policy only applies to the collection, use, storage and protection of your personal information on this website, and does not apply to any third-party platforms (including, but not limited to, third-party websites, applications, services, etc. that are linked to and jumped to from this website), nor does it apply to any services provided by third parties through this website. Please check and confirm the privacy policy of the third party separately.
Personal Information We Collect
We follow the principles of “lawfulness, legitimacy, necessity, and good faith”, and only collect personal information necessary for the realization of the functions of this website and the provision of services to you, and do not collect information that is not related to the services, and do not exceed the scope of the information collected.
(I) Personal information you voluntarily provide
When you carry out relevant operations on the official website, you may need to voluntarily provide us with the following personal information, if you do not provide such information, you may not be able to complete the corresponding operations or enjoy the relevant services:
1. Registration and Login: When you register for this official website account, login account, you may need to provide your cell phone number, email address, password and other information, we will confirm your identity through SMS verification code, email verification and other ways to protect the security of the account.
2. Consultation and Feedback: When you consult with us about products and services through the online consultation, message feedback, contact us and other functions of this website or make suggestions, you may need to provide your name, cell phone number, e-mail address and other contact information, so that we can communicate with you in a timely manner and respond to your needs.
3. Reservation and Registration: When you make product reservation, activity registration, trial application and other operations through this website, you may need to provide your name, cell phone number, contact address, ID card number (such as the need for real-name authentication) and other information, so that we can arrange for you to provide relevant services, verification of identity information.
4. Other active submission: When you take the initiative to upload your avatar to us, fill in your personal data, participate in the official website questionnaire research, etc., we will collect the corresponding information you submit.
(II) Personal Information We Automatically Collect
When you visit and use this website, we will automatically collect the following information related to your usage behavior through legitimate technical means, such information usually does not directly identify your personal identity, and is only used to optimize the experience of the official website and ensure the stability of the service:
1. Device Information: Including the model number of the device you are using, the version of the operating system, the identifier of the device (e.g. IMEI, MAC address), browser type, resolution, etc. for the purpose of adapting to different devices to ensure the normal operation of the official website on your device. Device information: including your device model, operating system version, device identifier (e.g. IMEI, MAC address), browser type, resolution, etc., which is used to adapt to different devices and ensure that the official website runs normally on your device.
2. Access information: including your access time, access address, pages viewed, length of stay, click records, IP address, etc., which is used to analyze the access data of the official website, optimize the page layout, enhance the browsing experience, as well as troubleshooting the official website and safeguarding network security.
3. Cookies and related technical information: Cookies are small text files that help the official website recognize your visit status and remember your preferences (such as language selection). You can refuse or delete cookies through your browser settings, but refusing cookies may affect the normal use of some official website functions. We do not collect your sensitive personal information through cookies.
(Ⅲ) Information Not Collected
We will not collect sensitive personal information such as your religious beliefs, race, political views, medical and health information, financial account passwords, etc., unless with your explicit consent and on a lawful basis.
III. Purposes of Use of Personal Information
We collect your personal information only for the following lawful purposes, and will not use it for other purposes without your explicit consent:
1. Providing core services: including account registration and login, consultation response, reservation service, activity organization, product push (if necessary), etc., to ensure that you can normally use the functions and services of the official website.
2. Optimize official website experience: optimize the page design, function layout and content display of the official website according to your visiting behavior and usage preference, so as to provide you with a more suitable browsing and usage experience.
3. Protect information security: used to identify abnormal access behavior, troubleshoot network failures, prevent fraud risks, protect your account security and personal information security.
4. Compliance and rights protection: Used to respond to laws and regulations, the requirements of the administrative authorities, deal with your complaints, disputes, and safeguard the legitimate rights and interests of you and the official website.
5. Other purposes with your consent: If we need to use personal information for purposes not listed in this policy, we will explain to you in advance and obtain your explicit consent.
IV. Storage and Protection of Personal Information
(A) Storage Methods and Duration
1. Storage Methods: We store your personal information on servers compliant with national laws and regulations, including our company's proprietary servers and those of third-party cloud service providers (such as Alibaba Cloud, Tencent Cloud, etc.). All servers employ encryption measures to prevent information leakage, tampering, or loss.
2. Storage Period: We store your personal information only for the period necessary to fulfill the purposes outlined in this Privacy Policy. After the necessary period expires, we will permanently delete or anonymize your personal information in accordance with legal requirements and retain no further copies. Where special provisions exist under laws and regulations, the storage period will be determined by such relevant provisions.
(II) Protection Measures
We have established a comprehensive personal information security protection system, implementing both technical and managerial safeguards to ensure the security of your personal information:
1. Technical Protection: We employ encryption technologies (such as SSL/TLS encrypted transmission and encrypted data storage) to prevent leakage or tampering during transmission and storage. Security devices like firewalls and intrusion detection systems are deployed to defend against cyberattacks. Regular security audits and vulnerability patches enhance system security performance.
2. Administrative Safeguards: We maintain strict personal information management protocols, clearly defining access permissions for each role. Employees handling personal information undergo security training, confidentiality assessments, and sign non-disclosure agreements. We establish information security contingency plans with regular drills to address emergencies like data breaches or loss. All stages of personal information collection, use, storage, and deletion are fully documented to ensure traceability.
3. Third-Party Oversight: When entrusting third parties (e.g., cloud service providers, customer service agencies) to process your personal information, we will sign strict confidentiality agreements and data processing contracts with them. These agreements clearly define the third party's obligations and responsibilities. We will supervise and audit their information processing activities to ensure the security of your personal information. Should a third party violate the terms of the agreement, we will pursue their legal liability and require them to bear corresponding compensation responsibilities.
(3) Security Tips
Please note that safeguarding your personal information also requires your own protection. Safeguard your official website account password, SMS verification codes, email verification codes, and other information. Do not disclose them to any third party. Avoid clicking on links from unknown sources and refrain from entering your personal information on platforms other than this official website. If you notice any account abnormalities or personal information leaks, please contact us immediately. We will take prompt action to address the situation.
V. Sharing, Transfer, and Public Disclosure of Personal Information
We strictly protect your personal information. Without your explicit consent, we will not share or transfer your personal information to any third party, nor will we publicly disclose it, except as otherwise provided by laws and regulations.
(1) Sharing
We may share your personal information only under the following circumstances, within the scope of your explicit consent or as permitted by laws and regulations:
1. To fulfill the functions of this official website and provide services to you, we may entrust third parties to process your personal information (e.g., customer service, cloud storage, SMS push notifications). We will enter into confidentiality agreements with such third parties, clearly defining their obligations to ensure the security of your personal information.
2. To comply with legal and regulatory requirements, requests from administrative or judicial authorities, or to safeguard public interests and the legitimate rights and interests of you and others, we may share your personal information within the necessary scope.
(2) Transfer
Should your personal information need to be transferred due to corporate mergers, spin-offs, acquisitions, reorganizations, or similar reasons, we will provide advance written notice to you or post a prominent announcement on our official website. The transfer will only proceed after obtaining your explicit consent. We will require the transferee to strictly protect your personal information in accordance with this Privacy Policy and relevant laws and regulations. Should the transferee fail to fulfill their information protection obligations, we will bear corresponding joint liability.
(3) Public Disclosure
We will not publicly disclose your personal information unless you explicitly consent or it is explicitly required by laws, regulations, administrative authorities, or judicial bodies. When disclosing information publicly, we will take reasonable measures to anonymize your personal information to prevent identification of your personal identity.
VI. Your Rights Regarding Personal Information
Under relevant laws and regulations, you have the following rights regarding your personal information. We will provide convenient methods to assist you in exercising these rights:
1. Right of Access: You have the right to access the personal information you submitted on this official website, including account information, consultation records, appointment details, etc. You may view this information independently through the “Personal Center” of your official website account or contact us for assistance with inquiries.
2. Right to Rectification: If you discover that your personal information is incorrect or incomplete, you have the right to request that we correct or supplement it. You may make corrections independently through the “Personal Center” on the official website or contact us for assistance with corrections.
3. Right to Erasure: Under circumstances permitted by applicable laws and regulations, you have the right to request that we erase your personal information. Examples include: the purpose for which we collected and used your personal information has been fulfilled; you no longer use the services of this official website; or you withdraw your consent. You may contact us, and we will promptly erase your personal information after verifying your identity (unless otherwise required by laws and regulations).
4. Right to Withdraw Consent: You have the right to withdraw your consent to this Privacy Policy and to specific purposes for using your personal information. After withdrawal, we will cease collecting or using your relevant personal information, but this does not affect the legality of processing activities conducted prior to withdrawal based on your consent.
5. Right to Copy: You have the right to request that we provide you with a copy of your personal information in a reasonable format. We will provide this copy after verifying your identity.
6. Right to File Complaints and Reports: If you believe our personal information processing practices violate this Privacy Policy or relevant laws and regulations, you have the right to file a complaint or report with us. Upon receiving your complaint or report, we will promptly investigate and provide a response within the stipulated timeframe.
Friendly Reminder: To safeguard your information security, you may be required to provide proof of identity (such as your name, mobile phone number, etc.) when exercising the above rights. We will verify your identity and proceed with the relevant matters only after confirming its accuracy.
VII. Privacy Protection for Minors
This website does not provide services to minors (individuals under 18 years of age). We do not actively collect personal information from minors. If you are a minor, please refrain from accessing or using this website and do not provide us with any personal information. If a minor's guardian discovers that the minor has inadvertently provided personal information to us, please contact us promptly. Upon identity verification, we will delete the minor's personal information immediately and implement corresponding protective measures.
VIII. Privacy Policy Updates and Notifications
1. We may periodically update this Privacy Policy based on changes in national laws and regulations, adjustments to this website's functionality, or shifts in user needs. The updated Privacy Policy will be posted in a prominent location on this website (e.g., at the bottom of the homepage) and will take effect upon the expiration of the notice period.
2. Should significant changes occur to this Privacy Policy (such as major alterations to the scope of personal information collection, purposes of use, or sharing methods), we will notify you in advance via pop-ups on the official website, SMS, email, or other means to ensure you are fully informed of the revised content. Your continued access to or use of this official website constitutes your agreement to the updated Privacy Policy. If you do not agree to the revised Privacy Policy, please cease accessing or using this official website.
IX. Contact Us
For any questions, suggestions regarding this Privacy Policy, or to exercise your personal information rights, file complaints, or report issues, please contact us via:
• Official Customer Service Hotline: 【+1 800-570-9539】
• Official Email: 【chifuyou@outlook.com】
• Feedback Processing Timeline: We will investigate and respond to your inquiries, complaints, or reports within 7 business days of receipt (processing time may be extended for complex issues, with advance notice provided).
X. Other Provisions
1. This Privacy Policy is governed by the laws and regulations of the People's Republic of China. Any disputes arising between you and us regarding this Privacy Policy shall first be resolved through friendly consultation. If consultation fails, either party may file a lawsuit with the People's Court having jurisdiction over the location of this website's operating entity.
2. This Privacy Policy takes effect from the date of its publication.
【CHIFUYOU】Official Website Operator: 【Shenzhen Kangqi Trading Co.】
Effective Date: 【November 25, 2025】