"1. Possible causes: (1) Heat sink is blocked. (2)Fan accumulates dust. (3) Improper use environment (e.g., use in bed). (4) Fan failure.
2. Solution: (1) Make sure the bottom and side vents are not blocked. (2) Use a cooling stand. (3) Clean the fan regularly (professional dust removal once a year is recommended). (4) Avoid running large software/games under high load for a long time. (5) Check whether the fan in the bottom case outlet position has a rotating sound, otherwise, it is a fan failure resulting in computer overheating.
3. If the fan fails, please contact the after-sales team through the after-sales e-mail chifuyou@outlook.com for the next after-sales policy."

"1. Possible causes: (1) Power mode set to energy saving. (2) Graphics card driver is outdated.
2. Solution: (2) Adjust the power mode to “High Performance”. (2) Update the graphics card driver to a game-optimized version. (3) Lower the game quality settings and turn off vertical synchronization."

"1. Possible causes: (1) Power adapter is not connected or damaged. (2) Battery completely drained. (3) Power button malfunction
2. Solution: (1) Check if the power cord is plugged in tightly, try to replace the socket. (2) Remove external devices (USB flash drive, external monitor, etc.) and restart. (3) Press and hold the power button for 15 seconds to force power off, wait for 1 minute and then reboot. (4) If you use battery, please connect the power adapter to charge for 30 minutes and try again.
3.If the above program still can't power on, please contact the after-sales team through the after-sales email chifuyou@outlook.com for the next step of after-sales policy."

"1. Possible reasons: (1) Too many background programs . (2) Insufficient hard disk space (especially C disk). (3) System has not been updated for a long time.
2. Solution: (1) Open Task Manager (Ctrl+Shift+Esc) to end unnecessary processes. (2) Clean up disk space, uninstall uncommon software. (3) Restart your computer regularly to update the system and drivers."

"1. Possible causes: (1) Power adapter malfunction. (2) Wrong charging port plugged in. (3) Loose charging port. (4) Battery failure.
Solution: (1) Try to replace the same model power adapter. (2) Check the charging port for foreign objects or damage. (3) Connect the adapter according to the charging port identification 
3. If any of the above problems occur, please contact the after-sales team via the after-sales email chifuyou@outlook.com for the next step of after-sales policy."

"1. Possible causes: (1) The fan is running under high load and makes a "whirring" sound. (2) There is a foreign body inside the fan or fan blade damage issued by the “click”, scraping, vibration sound, ear-piercing sound (at any time, especially when you turn on the computer). (3) The fan accumulates dust.
2. Solution: (1) Avoid running large software/games under high load for a long time. (2) Clean the fan regularly (professional dust removal once a year is recommended).
3.If there is a foreign object or the fan blade is damaged, please contact the after-sales team via the after-sales email chifuyou@outlook.com for the next step of after-sales policy."